The engineer, Chris, was here within the hour. We had a bird stuck behind the fireplace. Chris quickly cut off the gas supply and removed the fireplace. We rescued the poor magpie while Chris checked out what had gone wrong with the chimney. He gave us some excellent advice and reassembled the fireplace. He was very quick and efficient, friendly and courteous. Two satisfied customers. The magpie flew off and was unavailable for comment.
Rose - Milton Keynes